LUXURY VEHICLE & CHAUFFER HIRE

Privacy Policy for Citilink Services

Effective Date: August 27, 2024

At Citilink Services, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://citilinkservices.co.uk (hereinafter referred to as “the website”). It applies to all users, including citizens and legal permanent residents of the United Kingdom.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

• Personal Information: Information such as your name, email address, phone number, or any other contact details that you voluntarily provide through forms, inquiries, or account creation.
• Usage Data: Information about your interactions with our website, including your IP address, browser type, referring URLs, pages visited, and the date and time of access.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather data on how you interact with our website. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Data

The information we collect is used for the following purposes:

• To operate and maintain our website and services.
• To improve user experience by understanding how visitors use our website.
• To respond to inquiries, requests, or customer support issues.
• For marketing and communication purposes, including sending you promotional offers (if you have consented to receive them).
• To comply with legal obligations or protect our legal rights.

3. Legal Bases for Processing Personal Data

We process your personal data in compliance with UK data protection laws based on one or more of the following legal grounds:

• Consent: When you give us explicit consent to process your personal information for a specific purpose (e.g., subscribing to newsletters).
• Contractual Necessity: Processing data required to fulfill a contract with you, such as responding to service requests or managing your account.
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving services), provided your rights and interests do not override those interests.
• Legal Obligation: When we are legally required to process your data to comply with legal obligations (e.g., tax or regulatory compliance).

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in operating our website and providing our services (e.g., web hosting, analytics, and email service providers). These providers are bound by strict confidentiality agreements.
• Legal Compliance: We may disclose your personal data if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of that transaction.

5. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
• Right to Erasure: You may request the deletion of your personal data, subject to legal obligations.
• Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing purposes.
• Right to Restriction: You can request the restriction of processing under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transfer it to another controller.
• Right to Withdraw Consent: If you have given consent for data processing, you have the right to withdraw it at any time.

To exercise these rights, please contact us at the contact details provided below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no online transmission of data is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect data and improve your experience. For detailed information about how we use cookies, including how to manage your consent preferences, please refer to our Cookie Policy.

9. Children’s Privacy

Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe we have inadvertently collected personal data from a child, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the following details:

Citilink Services
Barton Rovers Football Club, Sharpenhoe Rd,
Barton-le-Clay, Bedford MK45 4SD
United Kingdom
Website: https://citilinkservices.co.uk
Email: [email protected]
Phone: 03301333000

This Privacy Policy was last updated on August 27, 2024.